I've been a OneWorld customer for almost four years now and I thought it was time that I let you know how much I appreciate the service I've received during that time. Reliability, flexibility and customer service are all things that I've seen demonstrated on many, many occasions. I only manage a dozen or so websites (some are "reseller" accounts and some are set up so that my client pays you direct), so I know that even the smaller firms receive that same level of service. (Your support staff has) ... been extremely responsive and helpful when we've had technical issues, even when I've asked some pretty dumb questions. It's a real pleasure to do business with a firm that's knowledgable, professional and easy to work with. Keep up the good work!
S. McAlister
Thank you for taking the time to help me!
I've been your customer for almost 5 years now and I still say - You guys have the best customer support on the internet, maybe even the whole wide world!
You have my permission to put any or all of this letter in your web site customer appreciation blurb!
Thank you,
Bruce Anderson
As a web developer I've dealt with many, many hosting services, the good, the bad, and the unspeakable, and I know what's out there. One World Hosting is the best we've found and has been our preferred supplier for several years. They have many fine qualities, but as a developer the one that I appreciate most is their magnificent service. They not only deal with every issue promptly - a great rarity in the hosting world - but their top-notch staff is always willing to go beyond the call of duty to solve complex problems. Knowing they are there to back us up on any issue is one reason we like to recommend our web development clients to One World.
Ernie K.
Chief Technology Officer
Sidereal Designs, Inc.
First, thanks for the prompt and positive response.
Second, this was probably my fifth question to One World over the past year and do you guys have any idea of how much better your customer service is than 99% of tech service providers?
Tell the world .... or at least your team and your management.
Robert White
ARC Worldwide
I have to tell you -- I have worked with a lot of web hosting providers in my time (including, myself), and you all constantly amaze me. I don't know how you do it.
Thank you so much...
-Sara L.
Thank you for patiently answering many questions today, and for resolving my Telnet/SSH access issue. The One World Hosting Technical Support team never ceases to amaze me. I now have Telnet access to my new resold account - thank you very much!
I am telling all of my website design clients about your great hosting plans and excellent customer service, and I'm transferring all of their existing accounts to One World Hosting whenever I can.
Regards,D.
Don't know where else to send my comment, but your support is amazing. You were recommended to me by the webmaster of FrontPageWorld.com simply stating - great prices, great features, AMAZING support. Well, in the last 2 weeks I've had opportunity to test the support (I use the support pages extensively - very good!) and have had to call twice. Fact is, someone answers in SECONDS both times. They were friendly, helpful, rooted out the issues, not once was I called an "idiot", though they may have been thinking it. :-)
I'm already in the process of moving all my stuff from (other host) to OneWorld. I've had some tight deadlines and the live person saved my bacon both times. I now have my own "amazing support" stories and will recommend you all whole-heartedly.
In the crowded world of hosting, this is your differentiator.
Thanks all -- Kelly
Dear One World,
I just wanted to write to say how excellent your support system is. I love that a friendly and helpful human being actually picks up the phone when I call, no "press 1 for this" and "press 2 for that," no waiting endlessly on hold. I have had every issue or question resolved within minutes or even seconds...truly amazing (and rare). Thanks!
Victoria M.
Thanks for the helpful hints!!!
Your compay is one of the finest online companies that I have dealt with.
Keep up the good work & much success.
Ted
God you guys are good ... and I know cause I have been thru lots of hosting providers!
-J. Barnard
By the way, I have to make a comment. We moved to OneWorldHosting back in May from another vendor. I have never been sorry for that decision. OWH has simply been the most reliable and responsive host I've ever seen. Response to my technical questions has always been exceptionally good.
Thanks for the follow up.
Keith
THANKS SO MUCH FOR THE QUICK RESPONSE......
YOU GUYS ARE JUST SUPER!!!!!!!!!!!!!!!!!!!!!!!!
Best Regards
Wolf
To whom it may concern
I want to take the time to personally thank Shelley in teck support. I was vary Impressed with her and would appreciate it if this e-mail would be forwarded to the CEO. of One World Hosting. Shelley is the reason I will refer your company to anyone that I know who is looking to get a domain.
Sincerely,
Joe B.
Dear One World,
Just a quick note to say thanks for the perfect service! Friendly, helpful staff when I signed up; flawless hosting many months since. A huge and wonderful change from my old host.
D. Sorg
Great and thank you! You guys have been wonderful. With JBM Consulting Inc. getting off the floor in 2003 I will be selling a few web pages I'm sure. I'll be using your services exclusively.
John
THANK YOU SO MUCH!!! My friend who recommended you folks was absolutely right on about your service and support! :-)
Gratefully,
Katharine C.
Dear One World,
Thanks for making things clear to me and for taking time to answer all my questions. I feel like I will be switching those other domains over as well. Whenever I do, I'll just start in the control panel.
Anyway, thanks for being so professional and really acting like you give a damn.
It does matter & I promise you I will not forget it.
I have always felt like I "needed" to do business "locally" so that it would insure faster & more personal customer service. .... You have blown that theory out of the water. I couldn't ask for a better bunch of folks to do business with!
I look forward to do business with you and the rest of the staff at OWH.
Rich C.
OWH - I just wanted to drop a line to say THANKS! for all the great service. I have 3 hosted accounts and 2 parked accounts with you all, and have nothing but good things to say about them! Anytime I have made a support request it has been handled efficiently and without problems. Anytime anyone asks me about website hosting, I recommend you all! Keep up the good work!
-Brian L.
OWH,
Thank you so much. You are such a great group of folks to work with. Every chance I get I recommend your company.
Believe me when I say that I deal with many companies. Some have class and others have no class. You are a gem, you have enormous class...
Thanks again
W. S.
CassBeth Owner
Dear One World,
You and I have reached our one year anniversary. I just wanted to drop you a line to tell you that I think your company is amazing (you just made my day with the new webmail interface.) It was a good year - no outages or downtime and all my support questions were handled flawlessly. Adding a domain name service just makes you more sexy. Thanks again for everything - all the best for the future.
Lou L.
Just a quick note . . .
I continue to be thoroughly impressed with the quality of service provided by One World Hosting. I have friends who use other inexpensive hosting services. They continually experience problems with their servers going down and lack of response from customer support. Not so with One World Hosting! You have made me a loyal customer.
Regards,
Michael M. MEM-TEK
I want to let you know that it was your call to Central Craze that really made the difference. Of all the Top Hosting companys I researched, you and only you cared enought to call back! AND the fact that someone answered the phone on a Sunday really impressed me.
As the WebMaster for Central Craze I am putting all my Faith in OneWorld, and I am looking forward to along business relationship.
Thanks again for being there and caring, it's a quality that is sorely lacking in our Industry today!
Thomas H. Laughlin
I have played around a little with my new OWH account with you guys and it's "way too easy" so far! You were right, FPage2000 works just fine & forms work fine,... all is good. I haven't actually made up a full blown site on your server yet...I just mainly created the new account with you to see how I liked everything with your server. I "do" like everything by the way.....Top Notch!!....It takes me a "click" of the mouse to do with you, what it takes an act of GOD to do with my other server. I have already recommended you to 2 other people.
Sincerely,
R Cantrell
I just wanted to let you guys know that you are doing a great job over there. I have dealt with a lot of companies doing hosting and virutal hosting and you guys just have a great thing going, good responses and good help, thanks again for your responses. I look forward to doing more business with you guys. Since we are doing tons of web development, we are also trying to get all our clients to switch to your domain server, so we will bring business your way. Thanks again for you time. B&Z Productions
Daniel Hopper
UNSOLICITED TESTIMONIAL:
Concerning One World Hosting: In my opinion and based on my experience you are considering the best there is. The control panel is great and easy to use. When I do run into some trouble once in a while, their support is very responsive and helpful. They answer the phone until midnight (ET) every day and the problem will be resolved.
Their "up-time" is truly as promised, I use the service of a "watchdog site" which alerts me when one of my monitored sites is down and it just does not happen. In fact, the weekly reports I get consistently show a 100% up-time. The rare case of a site being "down" occurred late at night and didn't last long.
I have tested OWH's speed with a "ping-tool" and most of the time OWH comes up faster than several of the "big wigs" out there (I have made the comparison.) The load speed of your pages, of course, depends greatly on their file sizes.
After dealing with several hosting companies over the past few years I recommend OWH over anybody else. I am hosting a number of my clients with them and everyone is very satisfied.
In closing, yes, I would use their service over again and I do frequently when I open a new client account here. I have been with OWH for a year now.
Hopefully this will help you decide.
Regards,
Gabriele
YourImpressions.com
Thanks a lot!
I tried a lot of hosting companies, and I did not see any like you. You are so fast and so friendly! Thanks a lot! I think I will never change my hosting company. Because you are so good.
Sidar S.
www.metmuhendislik.com
I would just like to comment on the excellent job done by the OWH staff. The new World Webmail feature is a wonderful addition and definitely completes a full-featured account. Thanks again for making a great hosting service better!
J. Bryant
I´m ready to have my domain name pointed to my VNS,Thanks.
Excellent support by the way!
Your friend,
Armando Rosales
Puerto Vallarta,Mexico
P.S. You've been really helpful to me with your professional support.
OneWorldHosting is the exact provider that I needed. THANK YOU for your
services, and keep up the great hosting!
Yordan Chavdarov
Dear OWH,
Thank you to yourself and Ann for helping resolve this issue as quickly as possible. Everything seems to be working great.
Thank you once again for your excellent support! I am not sure how many accounts and staff you have, however, your tech support is EXCELLENT!
Keep up the excellent work!
With Respect and gratitude,
Vtroy Internet Solutions, Co
OWH,
I want to thank you and other members of the support staff of One World Hosting for the time and effort taken to help solve the problem as to why I couldn't down load www.josephwerner.com from my computer. This was puzzling as others using out side computers had no difficulty.
The possibility suggested was a blockage from my computer to One World Hosting. I contacted my server VillageNet and they found and rectified the problem.
Thanks again to the members of the One World Hosting support staff would were so thoughtful and helpful when this was needed.
Joseph Werner
Many thanks,
I noticed the swift action on your behalf and now have another happy client and many more to come.
Please pass on my appreciation to the whole team at One World Hosting. I've have used many other hosting services and must say that One World is the best in every way.
regards
Marshall
Hi,
You guys are a kick ass host...
Thanks,
C. James
Dear One World,
Thanks a lot for the quick reply, its working perfect now!
This is my second account with OWH, and it's simply great! I love the speed and simplicity, and it gives the greatest bang for the buck.
All the best!
Yours,
Yasir Zamir Ahmad
You have the BEST reseller program (as in affordable for what you get) that I have personally ever seen. I am going to sign up as soon as possible.
Absolutely Excellent!
Eric Riggleman
Just wanted to let you know that your "Online Support Manual" is the best I
have *ever* seen!
DC Help Desk
Thanks a lot, I've really been please with your service. I chose your service for the price and the fact that you gave a phone number so I could speak to a human if needed. Everytime I needed some help, you all were there. THANKS! I will gladly recommend you to other people interested in publishing a site.
Tanya Trivett
Thanks! I have registered a new domain with your company. Thank you for assisting me. You have the best services I have seen with FAST customer support, you have a long term customer here.
Tracy Jones
MCL
I can't thank you enough for your help. I just checked and found that the situation has been resolved. I'm glad that I chose "One World Hosting" to be my business partner. Now it's time to reap the benefits! It's people like you that make businesses successful.
Thanks again,
Sebastian Battaglia
Dave thank you, you're a diamond geezer!
Cheers
Emil Zaag |
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