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Cancelling an Account
Obviously, the last thing we want any of our customers to do is cancel one of their accounts because of anything we did or did not do. If you've come to this page because you are still looking for resolution to a problem or question we have a special support team that is at your disposal: RESOLUTIONS
Trying to save money?
If saving money is your motivation to cancel your service we can help you out - take advantage of our new promotion: add an extra year of hosting and we'll add a second one at no charge. For Standard accounts that makes the cost of hosting less than $5 a month - that's less than GoDaddy. Better still, it means no moving of your files or repointing your domain name - just open a ticket and request our 2 For 1 Deal.
To establishing ownership of any account to be cancelled we need to have the following form filled out. All fields are mandatory.
All cancelled main accounts are subject to the following:
Full refund during the first 30 days only. All sales are final past 30 days except for Resold accounts.
$20 domain name fee charged to any cancelled FreeDom account (Free Domain Name)
All cancelled Resold annual accounts are subject to the following:
$20 domain name fee charged to any cancelled FreeDom account (Free Domain Name)
We're sorry, we do not refund unused portions for Resold monthly accounts.
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